Shipping policy
Shipping Policy
Last Updated: August 25, 2026
At Stickora, we want shopping to be simple and convenient. That's why we offer free worldwide shipping on our products.
1. Free Worldwide Shipping
Stickora currently offers free standard shipping worldwide.
No additional standard shipping charge is added to eligible orders at checkout.
2. Processing Time
Orders are generally processed after payment has been successfully confirmed.
Processing may require additional time during weekends, holidays, promotional periods, or periods of unusually high order volume.
Once your order has been processed and shipped, you may receive a shipping confirmation containing available tracking information.
3. Estimated Delivery Time
Our standard estimated delivery time is:
7–10 days
This is an estimated delivery timeframe rather than a guaranteed delivery date.
Actual delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, public holidays, transportation delays, and other circumstances outside our reasonable control.
4. International Orders
We ship to customers around the world.
For international deliveries, local customs authorities may inspect packages or require additional processing before delivery.
Depending on the destination and applicable laws, customs duties, taxes, import fees, or other charges may apply. Any such charges imposed by local authorities are generally the responsibility of the recipient unless otherwise required by applicable law.
5. Tracking
Where tracking is available, tracking information may be provided after shipment.
Tracking updates may take some time to appear after the package enters the carrier's system.
If tracking information does not update immediately, please allow reasonable time for the carrier to process and scan the shipment.
6. Delivery Delays
While we aim to provide reliable delivery within the estimated timeframe, delays can occasionally occur.
Potential causes include:
- Severe weather.
- Public holidays.
- Customs processing.
- Carrier delays.
- Transportation disruptions.
- Incorrect or incomplete delivery information.
- Unexpected operational issues.
Stickora cannot guarantee delivery dates where delays are caused by circumstances outside our reasonable control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information during checkout.
If an order has not yet shipped and you notice an incorrect address, please contact us as soon as possible at:
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered the fulfillment or shipping process.
8. Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us with your order number and relevant details.
For damaged products, photographs may be requested so that we can review the situation and determine the appropriate resolution.
9. Delivery Issues
If your order has not arrived after a reasonable period beyond the estimated delivery timeframe, please contact our customer support team.
We will review the available shipping information and assist you with the next appropriate steps.
10. Contact Us
For questions regarding shipping, please contact:
Stickora
Email: support@stickora.shop
Phone: +1 (604) 782-7383
Address: 1881 Southmere Crescent East, Surrey, BC V4A 7A6, Canada